

Frequently Asked Questions
We’ve gathered the most common questions from Canberra homeowners, renovators, and builders so you can plan your project with confidence.
General FAQs
We proudly service Canberra, Queanbeyan, Yass, Bungendore, Murrumbateman, Gungahlin, Belconnen, Tuggeranong, Woden, and surrounds. If you’re just outside these areas, contact us — we can often accommodate special requests.
Yes! Our showroom features a wide selection of hybrid flooring, vinyl planks, laminate, timber, porcelain and ceramic tiles, and feature mosaics. Our team will help you compare options, check samples, and find the perfect solution.
Yes – we provide obligation-free site visits across the Canberra region. We measure accurately, recommend the best products for your space and budget, and provide a clear quote with no hidden costs.


Product & Selection FAQ's
Product & Selection
Absolutely. We’ll walk you through hybrid, vinyl, timber, porcelain, and ceramic options and help you decide based on style, durability, maintenance needs, and Canberra’s climate.
Hybrid flooring – 100% waterproof, ideal for open-plan areas and kitchens.
Vinyl planks – Softer underfoot, quiet, budget-friendly.
Laminate – Durable and great for achieving the look of timber at a lower price point.
Yes – we have a range of slip-rated outdoor tiles perfect for patios, pools, and alfresco areas.


Installation FAQ's
Installation
Yes – our team can take care of removing old flooring or tiles and preparing the subfloor before installation. This ensures your new products look and perform their best.
Most projects are completed in a few days. Larger builds or specialty patterns (like herringbone) may take longer, but we’ll provide a clear timeline during quoting.
Our team of installers are experienced professionals who take pride in delivering quality workmanship. We focus on safe, careful installation so your new flooring and tiles look great and last for years.


Care & Maintenance FAQ's
Care & Maintenance
We’ll provide care instructions tailored to your product choice. Hybrid and vinyl floors are easy to maintain with regular sweeping and damp mopping, while tiles benefit from pH-neutral cleaners.
Yes – we can seal grout and recommend ongoing maintenance products to keep your tiles looking fresh.


Commercial & Builder FAQ's
Commercial & Builder Services
Yes – we partner with builders, architects, interior designers, and developers to supply and install products for multi-residential projects, commercial spaces, and renovations.
Yes – trade pricing is available for repeat clients and large projects. Contact us to discuss your requirements.


Booking & Payment FAQ's
Booking & Payment
Simply call us or fill in the online form. Our team will get in touch to arrange a time that works for you.
We accept major cards, bank transfer, and other secure payment methods. Staged payment options are available for larger projects.

Your dream floors and tiles are just a click away.
Ready to Get Started?
📞 Call us or request your free measure & quote online today.